Do you only ship within Israel or do you also ship internationally?

As of now, we only ship within Israel. If you would like to be updated when we expand our services, please click here to contact us and let us know where you are located.

Can the kids' names be in Hebrew? 

Yes. You can email us or send us a WhatsApp with the hebrew names of each icon. Once the design is ready, we will send a picture of it to you for your approval. After we have received confirmation from you, we will start to process the order and ship it to you. 

Shipping Policy

Click here to learn more about our shipping times and locations.

Returns and Refunds

Click here to learn more about our returns times and locations.

How do I use the coupon code that I received?

At the checkout, there will be an option to add a coupon code. Type the code into the designated place. If you have any issues, please contact us on WhatsApp 058-726-8700 or Email - familysheligifts@gmail.com

How long does it take for you to reply after I have contacted you?

We strive to respond to your request within 24 hours - normally a lot sooner.